Frequently Asked Questions
How is the TAMI dog crate secured in the car?
The TAMI dog crate has eyelets on the sides for securing it with the included carabiner straps. A matching seatbelt extender is included with the TAMI rear seat crates . Ideally, the TAMI dog crate should fit snugly in your vehicle and wedge itself securely into place. In our experience, the weight of your dog then means that no further securing is usually necessary. This is a significant advantage, especially if you frequently rearrange the crate. However, when installing it on the back seat, we recommend using the included seatbelt extender for secure fastening.
The TAMI backseat carrier is essentially installed upside down, with the front entrance facing the backrest. This is so that in the event of sudden braking, your dog won't be thrown against the mesh at the front, but rather into the soft back panel!
The TAMI rear seat box can be attached both on the back seat and in the trunk. However, its rhomboid shape should be noted. On a flat surface, the box appears slightly distorted!
What accessories come with the TAMI dog crate?
1x foot pump
1x Combined bumper and side entry protection
4x fastening straps (2x long, 2x short)
2x Universal Belt Extensions (Accessory Rear Seat Box)
1x special carabiner for guiding the seat belts (accessory for rear seat box)
1x continuously inflatable leveling roller (accessory for rear seat box)
1x Repair Kit
Is there another trick to easily choosing the right TAMI dog crate size?
To choose the right size dog crate, simply measure your dog from the base of its tail to its muzzle and subtract 15 cm. This measurement should just barely fit on the longer side of the selected TAMI trunk crate. For the TAMI backseat crate, only subtract 10 cm from the measured length due to its reduced depth.
What are the quality features of the TAMI dog crate?
Dropstitch material has only been on the market for a few years, and there are only a few manufacturers worldwide. Dropstitch uses thousands of threads stretched across the fabric, making the TAMI dog crate incredibly dimensionally stable and robust.
The TAMI dog crate is 100% handmade, which is reflected in the production costs. Furthermore, the TAMI dog crate is made from non-toxic materials.
How does the TAMI dog crate perform in the event of bites and scratches?
The Dropstitch material originally comes from the military sector and is extremely robust and durable. Furthermore, when designing the TAMI dog crate, we made sure that your dog cannot get enough material between its teeth while inside. A repair kit is also included so you can easily repair the crate yourself if necessary.
How does the TAMI dog crate behave in an accident?
The major advantage of our TAMI dog crate – in terms of your dog's safety – is the airbag effect. In the event of an accident, the crate crumples to form a protective barrier around your dog, ensuring optimal protection even in dangerous situations.
How do I repair a leak using the included repair kit?
If you discover a leak in your TAMI Dogbox, you can easily repair it. Take one of the patches from the repair kit and, if necessary, cut it to the size of the damaged area. Place it on the damaged area and trace around it with a pencil. Mask off the area outside the pencil line with masking tape. Using a small brush, apply the adhesive to both the damaged area and the patch, then remove the masking tape. For a strong bond, press the patch firmly onto the surface. Use a roller or similar tool for this.
Shipment
Shipping within Europe
Germany
Order value under €50: Shipping costs €4.99
Order value over €50: Free shipping
Europe
Order value under €50: Shipping costs €6.99
Order value over €50: Free shipping
International shipping
Flat shipping fee of €19.99. Customs duties, taxes, and fees may apply and are not included in the total price displayed.
Payment
PayPal
For orders from the webshop you can of course pay via PayPal (more information at www.paypal.de ).
Google Pay
With Google Pay , you can link your PayPal account, debit or credit card to make quick and easy payments.
credit card
When placing your order online, please provide the relevant information. This information will then be sent to us via an encrypted SSL connection.
Klarna
The principle is simple: From the invoice date, you generally have 30 days to settle your bill. You only pay once you've received the goods. You can shop at your leisure, complete your order, and inspect the products at home.
return
Test the TAMI dog crate risk-free and try out the fit in your vehicle!
Returns must be made within 14 days and are free of charge within the EU. The product must be undamaged, in new condition, and complete with all accessories. You can carefully unpack the TAMI dog crate on a clean surface, inflate it, and even test it in your vehicle to ensure it fits without any problems. The TAMI dog crate will be accepted as long as it shows no signs of use, scratches, dog hair, or damage of any kind, and all accessories are also returned complete and in new condition in the original TAMI dog crate box.